Protodesk
EN

Connect the tools behind the conversation.

Bring connected tools into the work your team already does.

Start for freeSee how it works

7-day Pro trial · No credit card required

Integrations

Carry an investigation into a connected tool

  1. 1
    Connect with intent

    Choose an available integration and review the permissions it requests.

  2. 2
    Prepare the action

    Ask Evelin to propose a useful follow-up with the context the receiving team needs.

  3. 3
    Review and approve

    Check the destination and issue details before approving the proposed action.

An example workflow in Protodesk

Your support workflow, connected

Connect an available integration and review the permissions it needs. Evelin can propose actions through connected tools, including a Linear issue for an investigation. Review the action before approving it. For custom connections, use the documented API and webhooks according to your plan.

  • Connected tools and explicit permissions
  • Linear issue proposals through Evelin
  • Documented API and webhooks, subject to plan

Carry an investigation into a connected tool

A support conversation needs an engineering follow-up. Evelin can prepare a Linear issue proposal through a connected tool for you to inspect.

  1. 1

    Connect with intent

    Choose an available integration and review the permissions it requests.

  2. 2

    Prepare the action

    Ask Evelin to propose a useful follow-up with the context the receiving team needs.

  3. 3

    Review and approve

    Check the destination and issue details before approving the proposed action.

Connect tools with clear boundaries

Connected-tool proposals and internal Protodesk Tasks are separate workflows. For a custom connection, follow the documented API and webhook capabilities available on your plan.

Keep the work connected.

Bring the next part of your support workflow into the same workspace.

Evelin AI

A sidekick for your next step.

Tasks

Keep the follow-up moving.

Platform

The foundations of a connected support team.

Frequently asked questions

See all FAQs
Connect an available integration and review the permissions it needs. Evelin can propose actions through connected tools, including a Linear issue for an investigation. Review the action before approving it. For custom connections, use the documented API and webhooks according to your plan.
Connected-tool proposals and internal Protodesk Tasks are separate workflows. For a custom connection, follow the documented API and webhook capabilities available on your plan.
Every new workspace starts on a 7-day Pro trial with all Pro features enabled, including AI triage, reply drafts, auto-resolve workflows, and 300 AI credits. You do not need a credit card to start. The trial is meant to let your team connect an inbox, test real support conversations, and understand how AI customer support automation fits your workflow before paying.

Try Integrations with your team

Start a 7-day Pro trial. Connect a channel, invite a teammate, and try it with your support workflow. No credit card required.

Start for freeView all features