AI Shared Inbox for Support Agencies
Manage multiple clients from one platform. White-label help centers, SLA reporting, and AI that handles routine tickets across every account.
Start free for 7 days →Built for agency workflows
You manage support for multiple clients
Switching between client inboxes is exhausting. Protodesk lets you create a workspace per client — or one workspace with team-based routing. AI triage routes tickets to the right client's team automatically.
Your clients want WhatsApp support
More clients are asking for WhatsApp Business support. Protodesk supports WhatsApp natively for every workspace, with no per-client add-on fees.
Reporting to clients is manual
Protodesk's SLA tracking and AI activity logs give you concrete metrics: response times, resolution rates, AI-handled tickets. Export reports for client reviews in one click.
Features agencies rely on
Workspace per client
Create separate workspaces for each client, or use one workspace with team-based routing. Each workspace has its own channels, AI agents, and knowledge base.
White-label help center
Business+ includes a public help center on your client's custom domain. They see their brand; you manage the content.
SLA management with breach alerts
Define SLAs per client, per priority. Get warned before a breach. Auto-escalate when response times slip. Show clients you're hitting targets.
Built for multi-client operations
Business plan includes 50 seats, white-label help centers, and SLA management.
Start for free →Frequently asked questions
Can I manage multiple clients in one Protodesk account?
Yes. Create a workspace per client, or use one workspace with team-based routing and labels. Each workspace is isolated with its own channels, AI agents, and billing.
Is there white-labeling for agency clients?
Yes. Business+ includes a public help center on a custom domain with your client's branding. They get a professional support portal; you manage it from Protodesk.
Can I export client reports?
Yes. SLA dashboards, AI activity logs, and ticket analytics are exportable. Show clients exactly how many tickets were handled, average response time, and AI resolution rate.
What's the best plan for a support agency?
Business ($59.99/mo) is ideal for agencies. It includes 50 seats, 2,500 AI credits, public help centers, SLA management, and audit logs. Contact us for agency discounts on multiple workspaces.