Protodesk is now in Early Access. Join hundreds of support teams scaling with AI.
Claim 7-day Pro trialConnect your channels, invite your team, let the AI do the boring stuff. Here's exactly how.
Sign up with your work email. We create your workspace, start your 7-day Pro trial with 300 AI credits, and walk you through an onboarding wizard tailored to your industry.
Tells us which labels and canned responses to pre-load.
You start with a working inbox, not a blank page.
We recommend which integrations to set up first.
A default team is created so tickets have somewhere to land.
Two options — pick the one that fits your stack.
Forward your support address to a Protodesk inbound email. 60-second setup, no DNS changes.
Set up a Gmail forwarding rule to your unique Protodesk address. Zero DNS changes.
Two paths — official API or quick QR scan.
Connect your Business account, verify your number, start receiving messages through the official API.
Scan a QR code from your phone. Ideal for testing or small teams that don't need the API yet.
Invite teammates by email. Assign roles — Owner, Admin, Agent, or Viewer. Viewers are unlimited on every plan, so stakeholders can read along without eating a seat.
The moment messages start flowing in, Protodesk's AI labels, prioritizes, and routes them. You can watch the reasoning trace in each ticket and adjust the AI's behavior any time.
Less triage, fewer copy-pasted replies, more time on the conversations that actually need you.
You open Protodesk. 23 overnight tickets are already sorted: 15 auto-resolved (all with cited sources), 5 routed to Billing, 3 flagged as high-priority. You spot-check 2, approve the rest.
A customer asks about an edge case. You open the thread, the sidekick has already summarized the 12-message history and drafted a reply. You edit two sentences and hit send.
A churn-risk signal fires on a tier-1 customer. The ticket jumps to the top, SLA timer is active, your lead is notified in Slack. You resolve it in 6 minutes.
The busywork AI should have been handling all along.
Join thousands of teams delivering faster, smarter support with Protodesk. Start for free. No credit card required.
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