Protodesk vs Help Scout
Protodesk is an AI customer support inbox with email, WhatsApp, live chat, reply drafts, and auto-resolve. Help Scout is strongest for email-first support workflows.
1 min read
Where Protodesk differs
- Native WhatsApp and live chat alongside email.
- AI triage, sidekick, and auto-resolve included.
- Starter includes 5 seats at $14.99/mo.
Frequently asked questions
Help Scout is email-first. Protodesk treats WhatsApp as a native first-class support channel.
Try Protodesk free for 7 days
Connect your first inbox, invite your team, and see AI triage, sidekick drafts, and auto-resolve with 300 trial credits. No credit card required.